Data collection after departure?!?
Uber now collecting location data even after you leave a driver’s car
Now, with the latest update to the app – version 3.222.4 – Uber has put that into practice and is now tracking your location constantly if you’ve got the app running in the background. Oh, and it’s also asking that you always share your address book. Until now it had only collected your location data if you had the app open.
When Uber announced the change to its policy in May last year, it incurred the displeasure of just about everyone concerned about privacy, not to mention the Federal Trade Commission (the Electronic Privacy Information Center filed this complaint [PDF] with the FTC about the change).
The change was meant to “get people on their way more quickly,” Uber said. As it was, Uber apps for iOS, Android and Windows phones could only fetch location data if they were open, sometimes creating a slight delay.
Most communication between drivers and their customers has been of the “Where are you?!?” variety, Uber says – a needless batch of confusion that can be done away with if it can pinpoint customers’ locations more precisely.
As far as following people after they get out of a car goes, the company has cited safety concerns: if you cross the street, it means a driver hasn’t dropped you off at your exact location, and all that street-crossing incurs the possibility you’ll get run over.
Why access users’ contact lists in their address books? Uber says it’s got to do with splitting a fare with other riders.
Are we all steaming frogs?
Is the issue here that Uber is slowly heating up the frog in the pot – in other words, its customers – so they don’t notice declining privacy?
Or is it that people who use Uber have never been the type to care about privacy in the first place?
Uber’s history has given us much to be concerned about – which has included using a “God view” tool to track riders and to display information in an aerial view; a data breach, caused by Uber itself, that exposed hundreds of Uber driver names, social security numbers, pictures of driving licenses, tax forms and other sensitive information; its months-long failure to report that breach to the drivers; its poking at a journalist’s personal data (twice), tracking her movements without her permission; and, well, the incident list goes on.
Meanwhile, Uber has run into regulatory issues around the world and sparked protests in cities from London (pictured) and Paris to Warsaw and Melbourne, among others.
What to do?
Uber’s app will work without any automatic access to your contacts or your location, although obviously getting and sharing Uber rides won’t be quite so frictionless (as user interface experts like to call it) if you deny the app access to this data altogether.
On iOS you have to opt in to sharing your contact and location data, on Android you have to opt out, but either way we recommend you don’t just accept the defaults.
Of course, that’s sound advice for any app: even if you think the defaults will suit you just fine, go and check that you’re getting the settings you want.
Remember: if in doubt, don’t give it out.
Here’s How To Make Sure You,
Your Business & Website Is FTC Compliant
By now it should be clear how important it is for you to be FTC compliant. But how can you do that without spending $7,500-$8,000 or more on Internet Attorneys?
Smart business owners around the world are doing it with the help of FTC Guardian.
FTC Guardian is a service that is 100% focused on helping to keep you get and stay FTC compliant and fully protected. And right now, we are offering a free training to give you the knowledge, information, and guidance that you need to stay out of trouble with the Federal Trade Commission.
Here are some of the things you’ll discover on the training:
- Real-Life Examples of People Who Didn’t Think They Were At Risk, But Who Got Nailed By The FTC, And Why It Could Happen To You, Too
- Why 2014 Was a Significant Year For Online Businesses, And Why You Should Be Worried!
- The 3 Enormous Powers The FTC Has That Can Change Your Life – And Your Family’s Life – Forever!
- How to Avoid FTC Claims When Collecting Leads With Optin Forms
- And Much More…
Remember: legal protection is a massively important part of your business, and it’s one you cannot afford to ignore any longer.
Disclaimer: This article is provided for informational purposes only. It’s not legal advice, and no attorney-client relationship is created. Neither the author nor FTC Guardian, Inc. is endorsed by the Federal Trade Commission.